SERVICES AND GUIDELINES
UM Catering Minimum
UM Catering requires a minimum order of $150. If clients require a delivery, small service, and are unwilling to pay the extra $25 service charge, UM Catering will sign the Right of First Refusal form allowing the client to explore other options until the labor shortage has ended.
Guest Service Styles
We offer five levels of service to meet your needs:
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Pick-up: The 16% service charge is waived for this option. Simply pick up your food items at the location specified by UM Catering. Typically this will be The Market in the UC.
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There is a minimum order of $150 for delivery of catering service. The delivery fee for off-campus events within five miles of UM Catering is $50 per event. This fee includes initial delivery and final pick-up of your catering. If your event has multiple delivery times, an additional $50 will be assessed for each delivery time. If your event is five miles or more from UM Catering, your delivery fee is determined based on mileage and time to and from your event location.
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Let us know if you would like to explore a pick-up order.
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Reception: A reception can range from food displayed on one or more buffet tables which may be refreshed throughout your event, to tray-passed hors d' oeuvres served by UM Catering staff. Some event planners prefer a combination of passed and buffet items which we happily accommodate.
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Buffets: A buffet menu offers your guests a self-serve option. Delivered, set up, and monitored by our service staff.
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Served: A served meal is a more individualized level of service. We will work with you to determine the style of service that best meets your event needs.
Service Time
Normal service for all events is three hours, not including set-up or clean-up time. If additional time is required, service staff costs will be calculated accordingly. Additional charges will be calculated and assessed for all events that occur on University holidays.
Vegan, Vegetarian, and Special Requirements
UM Catering is committed to meeting the needs of all our guests. Our culinary team will work with you to ensure all your guests are accommodated.
For guests with food allergies, we identify the eight common allergens plus gluten. The ingredients list, including sub-ingredients, are available for guests along with the nutritional information for each recipe. Please consult with your catering coordinators when booking your event.
Outside Food, Beverage & Leftover Food
To ensure food safety, UM Catering does not allow outside food or beverages to be brought into an event. Again for food safety reasons, leftover food items remain the property of UM Catering and may not be taken from any event.
China
You may choose to have china service for these events for an additional $3.50/on-campus, $5/off-campus per person.
Flowers and Decor
We will be happy to order, receive, and handle floral and decorative arrangements. The fee for this service is determined on an individual basis. Additional charges may apply for deliveries which arrive more than two hours or more prior to your event. Seasonally, we have flowers available from the Iron Griz Gardens. Reach out for availability and pricing.
Catering Equipment
As the host of the catered event, you are responsible for the equipment we have provided for the service of your event. Please make sure equipment is not thrown away or damaged. Any missing or damaged equipment or supplies will be charged to your account at replacement cost.
Changes, Guarantees, and Cancellations
All cancellations or changes to the menu, guest count guarantee, or event arrangements must be confirmed seven days prior to your event. If the event planner does not contact UM Catering with the final count 7 business days prior to the event, UM Catering will prepare for the estimated number and charge accordingly. UM Catering will bill at the rate of 50% of the final guarantee for any event that is canceled within three business days prior to the scheduled event date.
Service Charge
A 16% service charge is applied to all food and beverage charges except for those orders which are picked up. A portion of this amount is distributed to the UM student staff who assisted with preparing and serving your event.
Non-UM Department
Payment Methods
UM Catering requires a 75% payment due 30 days prior to (or at the time of booking if less than 14 days) your scheduled event date. Payment can be made via credit card, check, or cash.
UM Department
Payment Methods
UM Departments may pay their catering invoice via their departmental Banner Index Code, or their UM Foundation Account. All UM sponsored events utilizing the "Entertainment Expense Account" exceeding $30.00 require a UM Entertainment Approval form be completed.​ Confirm final menu choices 10 days or more prior the event date. Provide final guest count 7 days prior the event